The carelessly disconnected puzzles were fantastically one-note in nature, relying almost exclusively on player’s math skills. This isn’t it, but Diamond Heist also wasn’t nearly this nice.
Why we didn’t just cancel right then I’ll never know, but I wish we had because that was characteristic of the entire room. Worse still, the refund took almost two weeks to ‘process’. If he wasn’t the type of person that checks his balance every few days, we wouldn’t even have known. Instead of calling me back with a solution (as they promised) THEY CHARGED MY BOSS’S CREDIT CARD FOR ANOTHER TICKET WITHOUT ASKING HIM. So I called and explained that I was organizing a trip among co-workers and that each household would be paying separately, with some households needing only a single ticket. My co-worker went and booked two tickets (figuring that the system was ensuring that the room would meet a two-person minimum) but even then they wouldn’t sell me a single ticket online. I should have known better when we tried to book the room for some god-unknown reason, their booking system won’t allow patrons to book a single ticket. What was even more surprising was that Mindquest is a national chain! Within twenty minutes I was apologizing to the team and profusely promising that not only were escape rooms as a whole nothing like this one but that I had never before seen such a miserable attempt. “What an utterly horrific waste of time! When a coworker suggested we take his girlfriend to see her first ever Room, I was really excited (not just to meet her but because I finally had an excuse to visit Mindquest for the first time.) If only I had known what a horrible experience Diamond Heist is.
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